Privacy Policy

At Lovell Online ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our artificial intelligence consulting services (collectively, the "Services").

1. Information We Collect

We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services. The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use.

• Contact Data: Name, email address, phone number, and company name.
• Usage Data: Information on how you interact with our website, including device information, IP address, and browser type.
• Client Data: Data securely provided to us during consulting engagements, handled strictly under independent NDAs.

2. How We Use Your Information

We use the information we collect or receive:

• To facilitate account creation and logon process.
• To send administrative information to you.
• To fulfill and manage our consulting agreements.
• To improve, personalize, and expand our website and services.
• To deliver targeted advertising or marketing communications, according to your preferences.

3. Data Security and Confidentiality

As an AI consulting firm, data security is our highest priority. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

4. AI Model Training

We explicitly state that we do not use client confidential data to train public AI models. Any fine-tuning or model training performed on behalf of a client is done in isolated, secure environments, and the resulting models remain the exclusive property of the client.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, update, or request deletion of your data.

6. Contact Us

If you have questions or comments about this policy, you may email us at [email protected] or by post to:

Lovell Online
Data Protection Officer
100 Innovation Drive
San Francisco, CA 94105